Your Privacy Is Our Responsibility

1 Definitions & Scope

In this Policy, "we", "our", or "66zz" refers to the organisation operating this platform. "You" or "user" refers to any person who uses the 66zz website, mobile version, or related services.

"Personal information" means any information that can directly or indirectly identify a specific individual — such as name, mobile number, email address, date of birth, national ID number, or payment-related details.

This Policy applies to all digital services of 66zz. Third-party external links found on our platform are governed by their own privacy policies, and 66zz accepts no responsibility in those cases.

2 What Information We Collect

66zz collects two types of information — information you provide directly and information collected automatically.

A. Information You Provide Directly:

• Name, date of birth, and national ID details (for age verification)
• Mobile number and email address (for account communication)
• Payment account details — bKash, Nagad, Rocket, or Upay number (for processing transactions)
• Messages or complaints you send when contacting us

B. Automatically Collected Information:

• IP address, browser type and version
• Device type and operating system
• Session duration, pages visited, and click data
• Data from cookies and similar tracking technologies
• Login and transaction timestamps in Bangladesh Standard Time (BST, UTC+6)

3 Purpose of Data Use

66zz uses your information only for legitimate and specific purposes. We do not sell your information to any third party for marketing purposes.

How we use your information:

• Creating, managing, and verifying accounts
• Processing deposits and withdrawals — ensuring secure transactions via bKash, Nagad, Rocket, and Upay
• Customer support — resolving issues, handling complaints, and providing 24/7 live chat assistance
• Responsible gaming monitoring — identifying unusual playing patterns and ensuring user protection
• Preventing fraud and money laundering
• Improving platform performance and user experience
• Sending relevant promotional information — but only if you have consented
• Meeting applicable legal obligations

4 Data Storage & Security Measures

66zz takes industry-standard technical and organisational steps to keep your information secure. The key elements of our security framework are described below.

Technical Security:

• SSL (Secure Socket Layer) encryption — all data transferred between your browser and our servers is encrypted
• Database encryption — stored personal information is kept in encrypted form
• Two-Factor Authentication (2FA) support
• Regular security audits and vulnerability testing
• Intrusion Detection System for identifying unauthorised access

Retention Period:

Your personal information will be retained only for as long as necessary to provide the required services or to meet legal obligations. Even after an account is closed, some information may be retained for a set period in accordance with regulatory requirements.

5 Sharing Data with Third Parties

66zz does not sell your personal information. However, in certain circumstances we may share information with trusted parties.

Cases where information may be shared:

• Payment processors: Information necessary to complete transactions via bKash, Nagad, Rocket, and Upay is shared with the relevant payment processor
• Technology service providers: With providers supporting platform operations, but only the minimum information necessary to deliver the service
• Game software providers: Session and gameplay data necessary to ensure fair play with Pragmatic Play, Evolution Gaming, Spribe, Ezugi, or other providers
• Legal authorities: In response to a legal order or request from a competent authority, in accordance with applicable law
• Fraud prevention: With regulatory bodies to prevent money laundering and fraud

Our agreements with any third-party providers include data protection clauses, and they may not use your information for any other purpose.

6 Cookie Policy

66zz uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help us improve site functionality and personalise your experience.

Types of cookies we use:

• Essential cookies: Required to maintain login sessions, verify security, and support core platform functionality — these cannot be disabled
• Performance cookies: To understand how you use the site and to monitor site performance
• Personalisation cookies: To remember your preferred language, layout, and settings
• Analytics cookies: To analyse site traffic and usage patterns, which helps us improve our services

You can manage cookies through your browser settings. However, disabling essential cookies may affect some platform functionality.

7 Your Rights

Regarding the personal information associated with your 66zz account, you have the following rights:

• Right to access: If you want to know what information we hold about you, contact our support team
• Right to correction: If any of your information is incorrect, you can request a correction through your account settings or via support
• Right to erasure: In certain circumstances you can request that your information be deleted — however, some information may be required to be retained for a set period due to legal obligations
• Right to object to processing: You can object to your information being used for marketing purposes
• Right to data portability: You can request your information in a structured, commonly used format
• Right to withdraw consent: Where information is being processed on the basis of consent, you can withdraw that consent at any time

8 Protection of Minors

66zz strictly operates for users aged 21 and above only. We do not knowingly collect information from anyone under the age of 21.

We carry out an age verification process at registration. If we discover that someone has created an account without meeting the age requirement, that account will be closed and the associated information will be deleted.

If a parent or guardian becomes aware that their minor child has created an account on this platform, please contact [email protected] immediately.

9 Special Protection for Payment Information

Financial information is highly sensitive. Payment processing on 66zz is completed through the secure gateways of bKash, Nagad, Rocket, and Upay.

Our approach to payment security:

• Full mobile banking numbers are stored in masked form in our system
• Audit logs with timestamps in BST (UTC+6) are maintained for every transaction
• Automated alerts are active for suspicious transactions
• Minimum deposit ৳200 and minimum withdrawal ৳500 — transaction patterns outside these limits are monitored

10 Changes to the Privacy Policy

66zz may update this privacy policy from time to time. Changes may be made due to service improvements, legal changes, or technological developments.

For significant changes, we will notify you by email or through the platform. The "Last Updated" date at the top of the page will always indicate the latest version.

If you continue using 66zz services after a policy update, you will be considered to have agreed to the updated policy. We therefore recommend reviewing this page regularly.

11 Contact Us

If you have any questions, concerns, or requests about this privacy policy, do not hesitate to contact us. The 66zz support team provides assistance in both Bengali and English.

Ways to contact us:

• Email: [email protected]
• Live Chat: Direct support available 24/7

When emailing us with a data protection request, please include your account details and a full description of your request so we can assist you quickly and effectively.